Question 1

How quickly will I hear back?

Accepted Answer

Within one business day, always. I maintain a 100% response rate and reply personally to every enquiry — never a template.

Question 2

What happens after I send an enquiry?

Accepted Answer

I review your store and goals, then reply with initial thoughts and any questions. If it looks like a fit, we book a discovery call and you receive a written proposal within a few days.

Question 3

Is the discovery call free?

Accepted Answer

Yes. A 30-minute call to review your store, goals and constraints, with no obligation and no pitch deck.

Question 4

Do you work with clients in other time zones?

Accepted Answer

Regularly. Clients span Europe, North America, Australia and the Middle East. Calls are scheduled around your working hours.

Question 5

What information should I include?

Accepted Answer

Your store URL, what you're trying to achieve and any timeline or budget constraints. The more context you give, the more useful my first reply will be.

Let's talk about your Shopify store

Let's build a Shopify store that earns its keep.

Before you get in touch